At tbjilli, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to keep gambling a positive experience — never a problem.
tbjilli strictly enforces the 21+ age requirement for all players in accordance with Philippine gaming regulations. Gambling is for adults only.
tbjilli's responsible gaming program is built on six core pillars that protect every player on our platform.
All tbjilli players must be at least 21 years old. We verify age during registration and conduct ongoing checks to prevent underage gambling on our platform.
If you feel you need a break, tbjilli's self-exclusion feature lets you temporarily or permanently block access to your account — no questions asked, effective immediately.
Set daily, weekly, or monthly deposit and loss limits directly from your account settings. tbjilli enforces these limits in real time to help you stay within your budget.
tbjilli sends you session time alerts so you always know how long you've been playing. You can also set a session time limit that automatically logs you out when reached.
Regular on-screen reality check prompts remind you of your current session duration and net balance, helping you make informed decisions about whether to continue playing.
Our Filipino support team is available around the clock to assist players who have concerns about their gambling habits. Reach us anytime — we're here to help, not judge.
Problem gambling can affect anyone — regardless of age, income, or background. The earlier you recognise the signs, the easier it is to get back in control. tbjilli encourages all players to be honest with themselves about their gaming habits.
Gambling should be entertainment — like watching a PBA game or going to the movies. The moment it starts feeling like a necessity, or when you're chasing losses, it's time to pause and reflect.
Have I ever gambled with money meant for rent, bills, or food?
If yes, this is a serious warning sign. Please contact our support team.Do I feel the urge to gamble more after a big win or a big loss?
Chasing wins and losses is one of the most common signs of problem gambling.Have I tried to cut back on gambling but found it difficult?
Difficulty stopping is a key indicator that professional support may help.Has gambling caused arguments or tension with people close to me?
Relationship strain is a common consequence of problem gambling.Do I think about gambling when I'm doing other things?
Preoccupation with gambling is an early warning sign worth taking seriously.If you answered "yes" to two or more of these questions, we strongly encourage you to use tbjilli's self-exclusion tool or speak with our support team. You are not alone.
tbjilli gives you full control over your gaming experience. All tools below are available directly from your account settings — free of charge, effective immediately.
Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, tbjilli will block further deposits until the period resets. Limits can be lowered instantly but take 24 hours to increase.
Define the maximum net loss you're comfortable with over a set period. When your loss limit is reached, tbjilli will prevent further wagering until the limit period expires.
Set a maximum session duration. When your time is up, tbjilli will display a warning and, if you choose, automatically log you out. Perfect for players who lose track of time.
Take a short break from tbjilli for 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in or place bets. This is ideal if you feel you need a temporary pause.
Self-exclusion is tbjilli's most powerful responsible gaming tool. You can exclude yourself from the platform for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended — you cannot log in, deposit, or wager. tbjilli will also suppress all marketing communications to you during this period.
To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly.
Enable reality check notifications to receive regular pop-up reminders showing your current session time, total bets placed, and net win/loss for the session. These prompts appear every 15, 30, or 60 minutes — your choice — and give you a clear picture of your activity so you can make informed decisions.
Reality checks are enabled by default for all new tbjilli accounts and can be customised in your account settings.
Philippine law and PAGCOR regulations require all online casino players to be at least 21 years of age.
tbjilli takes the protection of minors extremely seriously. We enforce a strict 21+ age policy across all games and services on our platform. During registration, all players are required to confirm their age and submit valid government-issued identification for verification.
If tbjilli suspects that a player may be under the age of 21, we will immediately suspend the account pending age verification. Any account found to belong to a minor will be permanently closed and all funds returned.
We also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling sites. If you believe a minor has accessed tbjilli, please contact our support team immediately.
tbjilli complies with all PAGCOR regulations regarding age verification and the protection of minors from gambling-related harm.
You don't have to face gambling problems alone. tbjilli's support team and the following resources are here to help Filipino players and their families.
Our Filipino support staff are available 24/7 via live chat and email. If you're concerned about your gambling habits, reach out to us — we can help you activate responsible gaming tools or guide you to professional resources.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for Filipino players. As a PAGCOR-regulated platform, tbjilli supports and promotes PAGCOR's player protection initiatives.
If gambling has become a serious problem, professional help is available in the Philippines. The National Center for Mental Health (NCMH) and various private counselling services offer support for gambling addiction and related issues.
Need immediate help? The National Center for Mental Health (NCMH) Crisis Hotline is available 24/7. You can also reach out to tbjilli's support team at any time by emailing [email protected] — our team will respond promptly and treat your enquiry with complete confidentiality.
Responsible gaming starts with the right mindset. Whether you're playing bingo, slots, or betting on your favourite PBA team, tbjilli wants every session to be enjoyable and within your means. Here are some practical tips to keep gaming fun:
tbjilli pledges to uphold the highest standards of responsible gaming across every aspect of our platform. We will never target vulnerable players with aggressive promotions, and we will always prioritise player welfare over revenue.
Our responsible gaming program is reviewed regularly to ensure it meets evolving best practices and PAGCOR regulatory requirements. We train our support staff to identify signs of problem gambling and to respond with empathy and practical assistance.
tbjilli also participates in industry-wide responsible gaming initiatives and cooperates fully with PAGCOR's player protection programs, including the national self-exclusion registry for problem gamblers in the Philippines.
tbjilli is the Philippines' most trusted online bingo and casino platform — built for Filipino players who want great entertainment with full peace of mind. Join us and experience gaming the responsible way.